FAQ
- About Us
- Our Mission - Seven Pillars
- Why host a pet?
- What is Max & Lilly?
- How how does it work?
- How is the Host verified?
- Am I liable for any damage caused by my pet?
- What should I provide for my pet?
- How to arrange a meet-and greet?
- What happens when my pet gets sick while I am away?
- What happens when I run out of time to make up the credits within the 90 days?
- Can I use the platform even though I have no Max & Lilly Credits?
- What happens when I run out of credits while I am away?
- What should I do if my trip is delayed?
- Can I transfer my credits to family and friends?
- What should I do if the pet owner would like to extend his stay and I am not available?
- What will happen in the unlikely event that the pet owner will not pick up their pet?
- Who will pay for damages caused to my property by the hosted pet?
- Can I transfer my credits to family and friends or receive credits?
- Not receiving email notifications from Max & Lilly?